Terms of Service
Last updated: February 2026
Please read these Terms of Service carefully before using getseamless.store. By accessing or purchasing from our site, you agree to be bound by these terms. If you do not agree, please do not use the site.
1. About Us
getseamless.store is operated by Seamless eSIMs. We provide a storefront for purchasing travel eSIM data plans for use on compatible unlocked devices.
If you have any questions about these terms, contact us at support@getseamless.store.
2. Eligibility
You must be at least 18 years old to make a purchase on this site. By completing a purchase, you confirm that you meet this requirement.
You are responsible for ensuring that the eSIM plan you purchase is compatible with your device and supported in your destination country.
3. Orders and Payment
All prices are displayed in USD and are inclusive of any applicable fees. We reserve the right to correct pricing errors at any time before an order is confirmed.
Payments are processed securely by Stripe. By completing checkout, you agree to Stripe's terms of service. We do not store your payment card details.
An order is confirmed when you receive an email with your eSIM activation details. We reserve the right to refuse or cancel any order at our discretion.
4. eSIM Delivery and Activation
eSIM activation details are sent to the email address provided at checkout, typically within a few minutes of payment confirmation.
You are responsible for following the activation instructions correctly. Seamless eSIMs is not liable for issues arising from incorrect installation or device incompatibility.
eSIM plans are non-transferable and tied to a single compatible device.
5. Refund Policy
Due to the digital nature of eSIM products, all sales are final once activation details have been delivered to your email address.
If you experience a technical issue preventing activation that is attributable to us, please contact our support team and we will investigate and offer a remedy at our discretion.
To request support, email support@getseamless.store with your order number and a description of the issue.
6. Acceptable Use
You agree to use our site and eSIM plans only for lawful purposes and in accordance with these terms.
You must not attempt to resell, redistribute, or share eSIM plans purchased through our site.
We reserve the right to suspend or terminate access to our services for any user who violates these terms.
7. Intellectual Property
All content on this site — including text, graphics, logos, and code — is the property of Seamless eSIMs or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Seamless eSIMs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or services.
Our total liability to you for any claim arising out of or relating to these terms or your purchase shall not exceed the amount you paid for the relevant order.
We do not guarantee uninterrupted or error-free operation of our site and accept no liability for temporary unavailability.
9. Third-Party Services
Our site uses third-party services including Stripe (payment processing) and Google Analytics (usage analytics). Your use of these services is subject to their respective terms and privacy policies.
We are not responsible for the availability or content of any third-party websites linked from our site.
10. Changes to These Terms
We may update these terms from time to time. When we do, we will update the "Last updated" date at the top of this page.
Continued use of the site after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
11. Governing Law
These terms are governed by and construed in accordance with the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
12. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at support@getseamless.store.